Returns and Exchanges
SHIPPING
Have you placed an order on Fibershirts? Thank you for your purchase! Orders made on Mon-Fri before 23:59 are shipped the same day, usually the package is delivered within 3-5 business days to the UK (and Ireland). Orders placed during the weekend will be processed on Monday. After you have placed an order you will receive an order confirmation by e-mail, you will also receive an e-mail when the package has been shipped (including a track & trace code).
MON-FRI: Orders placed before 23:59, are shipped the same day!
Fast shipping from the Netherlands (with Track &Trace).
You don't have to be at home!*
PRODUCT RETURNS
Did our T-shirt fail to meet your expectations? Then it is of course always possible to return the shirt and get a refund. This must be done within 14 days of receiving the T-shirt, after that it is unfortunately no longer possible for us to accept returns. The T-shirt must also be in its original condition (including the label & hangtag), unworn, and undamaged! You can return the T-shirt to the address below in the Netherlands, you have to pay the shipping costs of the return yourself. After receipt of the T-shirt in the above stated condition, the full purchase amount will be refunded within 14 business days.
Step 1. Send an email to contact@fibershirts.nl with the order number + reason for return.
Step 2. Place the T-shirt in the (original) shipping box.
Step 3. Write clearly on the return form that is is a RETURN, otherwise you will be charges extra custom duties.
Step 3. Send the package to:
Fibershirts
PO Box 160
3640 AD Mijdrecht
The Netherlands
EXCHANGE
Does the shirt not fit well? Then it is always possible to exchange it for the right size! You will pay the shipping costs of the return yourself, in addition, exchange is only possible if the shirt is returned in its original condition (with label + hangtag) and is undamaged. After receipt of the T-shirt in the above stated condition you will be sent the replacement size within 3 business days.
Step 1. Send an e-mail to contact@fibershirts.nl with order number + the correct size.
Step 2. Place the t-shirt in the (original) shipping box.
Step 3. Send the package to:
Fibershirts
PO Box 160
3640 AD Mijdrecht
The Netherlands